Cup Of Stars values your privacy, we are committed to ensuring your privacy is protected and we take as much care as possible with any information you pass to us. Cup Of Stars is the Data Controller and can be contacted at the following address: Cup Of Stars Tesvikiye Sezai Selek St. 28/30 Nisantasi Istanbul Turkey.Our Website is operated from Turkey and is compliant with the KVKK and all applicable data protection legislation. We do not sell or pass on any information given through this Website to 3rd parties except as disclosed in this Privacy Policy. If you have any questions regarding use of your personal information please contact us using info@cupofstars.co
PERSONAL INFORMATION
This website collects certain personal information from you when you sign up for mailing lists, create an account, make a purchase, email us or post content on Cup Of Stars social media. Personal information collected can include the following: name, user name, password, email address, postal address, telephone number. Cup Of Stars may also collect information about your usage of our website to make a tailored website available to you. This may include technical information including the IP (Internet Protocol) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our site by your mobile device, we may collect your unique phone identifier.
Credit card information used to pay for purchases is held securely by our Payment Services Provider at a financial services approved location and cannot be accessed by us.
Cup Of Stars uses personal information collected through this website for sending you updates and exclusive news, fulfilling orders, and recording customer purchase history. We may also collect information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, and other technical and browsing information to enable us to improve our digital service and your online experience. The information provided is only solely used in accordance with our Terms.
Our lawful bases for processing Personal Data is:
- by consent of the data subject;
- necessary for the performance of a contract with the data subject or other person;
 
- compliant with a legal obligation;
 
- or necessary for the purpose of legitimate interests pursued by the Data Controller (except where these are overridden by the interests, right, or freedoms of the Data Subject).
 
By submitting your personal data you confirm that the information you give is accurate and current, up to date, and that you will inform us of any change in it. You shall not pretend to be another person when providing information.
 
DATA PROTECTION OF YOUR PERSONAL INFORMATION
Cup Of Stars recognises that information shared by customers and information captured during use of this website and social media is personal data and all applicable data protection legislation (the "Act") and we acknowledge that the information shared with us will be treated in accordance with the Act and as made clear in this policy.
If your personal information changes, or if you want to change the use of it, you may amend, erase or deactivate it by emailing us at info@cupofstars.co
We may store the personal information that you give to us in our databases, and we retain your personal information only for as long as is reasonably necessary in order to answer queries, resolve problems, improve our services and comply with legal requirements under applicable law(s). This means that we may retain your personal information for a reasonable period even after you stop using Cup Of Stars Services. The personal information that you provide through the website is processed in Turkey and is stored on servers in the following countries: Turkey. We may use your personal information to improve our marketing and promotional activity, to analyse website and social media usage, to improve our offering and to customise the content you see in order to improve our products and services for customers. We may use a customer's email address, mailing address or phone number to make contact regarding an order, administrative matter or notice. We may use customer information to resolve disputes and troubleshoot problems.
CUP OF STARS may use cookies, web beacons, behavioural advertising or similar technology to track your use of the website or other sites related to our business partners. CUP OF STARS may share aggregated, non-personally identifiable information publicly and with our partners such as businesses we have a relationship with, advertisers or connected sites, such as sharing information to show user trends of our services..
CUP OF STARS may use cookies, web beacons, behavioural advertising or similar technology to track your use of the website or other sites related to our business partners.
If for some reason you believe that you have received an email from us which you have not authorised us to send, please inform us immediately by emailing us at info@cupofstars.co
If you would like to view the information that we hold on you, you may request a copy from info@cupofstars.co
Any request will take 30 days to complete once identity checks are satisfied and complete. There is no charge for this service.
 

PASSING INFORMATION TO THIRD PARTIES
We may share information about you with companies we have chosen to handle our order dispatch service, any delivery company that we may use from time to time and with other companies that provide support services to us, including website hosting companies. We may also share your information with other companies who sell or promote CUP OF STARS products and services in order to provide you with an enhanced customer experience. In addition, we may also share certain limited information with companies who assist CUP OF STARS with other services, for example, in analysing our customer data in order to better understand, profile and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers. In each case, we will only provide these companies with the information which they need to carry out their services and they will not be permitted to use the information for other purposes. They will only be allowed to use your information in the way in which we instruct them and as permitted by applicable laws.
Use of personal data by such third parties is safeguarded by both international procedures and legal agreements to comply with the requirements of the Act.
We will make your personally identifiable information available to other companies or people when we use third parties to provide specialised services such as delivery services; customer support; email message deployment; suppression, merge and de-duplication services; data processing; and special products or services that you have requested. These companies are only allowed to use the information upon our instruction and in order to help us fulfil our Services to you and will take all appropriate measures to prevent unauthorised or unlawful access to it. Such third parties are required by CUP OF STARS to confirm that they apply appropriate data protection and security controls in compliance with KVKK and all applicable data protection applications. We do not provide your information to these companies for their own, permanent use including marketing.
We may also share your information when required by law, such as when we respond to injunctions, court orders, or legal process; or we believe that your actions violate applicable laws, our Terms of Use, or any usage guidelines for specific products or services, or threaten the rights, property, or safety of our company, our users, or others. We may share aggregated demographic information (country, city) about our user base with our service development team and web hosting provider or other relevant third parties. This information does not identify you as an individual user. We do not link such aggregate user data with personally identifiable information.
LINKS TO THIRD PARTIES
CUP OF STARS website may contain links to other websites. If you use links to leave our site, you should note that we do not have any control over other websites, they are not covered by this Privacy Policy and operators of these websites may collect your personal information. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and we advise that you exercise caution and look at the privacy statement applicable to the website in question before providing personal information.

DATA SECURITY OF PERSONAL INFORMATION
CUP OF STARS is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to ensure the security of information we collect online. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering through the Services.